Legal

Cookie Policy

This policy explains how Chauffeur Services Group uses cookies and similar technologies on our website, and what choices you have when it comes to managing them.

Last updated: March 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work properly, improve performance, and provide useful information to website owners.

Cookies are not harmful and do not contain personal information such as your name or payment details. They simply help us understand how visitors use our site so we can keep improving it.

2. How We Use Cookies

We use cookies on chauffeurservicesgroup.co.uk for the following purposes:

  • To ensure the website functions correctly and reliably
  • To analyse how visitors navigate and use the site
  • To measure the performance of our pages
  • To improve the overall user experience
  • To support our advertising and understand enquiry sources

We do not use cookies to collect sensitive personal information, and we do not sell cookie data to third parties.

3. Types of Cookies We Use

We use the following categories of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function. Without them, certain features — such as the contact and booking forms — would not work. These cookies cannot be disabled.

Analytics Cookies

We use tools such as Google Analytics to understand how visitors interact with our site — including which pages are visited most and where users come from. This helps us improve our content and user experience.

Functional Cookies

These cookies allow the website to remember choices you have made, such as your preferred language or previously entered information, to provide a more personalised experience.

Marketing Cookies

We may use cookies linked to advertising platforms such as Google Ads. These help us measure the effectiveness of our campaigns and understand which enquiries came from paid advertising.

4. Third-Party Cookies

Some cookies on our website are placed by third-party services that we use to operate and improve the site. These providers may include:

  • Google Analytics — used to track website usage and performance
  • Google Ads — used to measure advertising conversions and reach relevant audiences
  • Smartlook — used to record anonymised session data to improve usability

These third-party providers set and access cookies on your device in accordance with their own privacy policies. We recommend reviewing those policies for more information on how they handle your data.

5. Managing Your Cookies

You are in control of your cookie preferences. You can manage, restrict, or delete cookies at any time through your browser settings. Here is how to do so in the most commonly used browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data

Please be aware that disabling certain cookies may affect how the website functions. Essential cookies are required for basic features such as our enquiry forms and cannot be turned off through browser settings.

6. Cookie Consent

When you first visit our website, you may be presented with a cookie notice giving you the option to accept or decline non-essential cookies. By continuing to browse the site without adjusting your settings, you consent to our use of cookies as described in this policy.

You can change or withdraw your consent at any time by adjusting your browser settings as described above, or by contacting us directly.

7. Your Privacy

Cookie data may be used alongside other information we collect in line with our Privacy Policy. That policy sets out in full how we collect, use, store, and protect your personal data, and explains your rights under UK GDPR.

We are committed to handling your information responsibly and transparently. If you have any concerns about how your data is used, please do not hesitate to contact us.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the law, our services, or the tools we use. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically.

Continued use of our website following any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please get in touch:

Chauffeur Services Group

83 Ducie Street, Manchester, M1 2JQ

Email: info@chauffeurservicesgroup.co.uk

Phone: 0161 706 2055

You can also visit our contact page to send us a message directly.

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